Privacy Policy

Nirvora Artisan Chocolatiers · Udaipur, Rajasthan, India

Nirvora Artisan Chocolatiers respects your privacy. This policy describes the information that may be collected when you browse our website or submit an order request.

Information you provide

When you use the cart or request an order, you may provide your name, mobile number, delivery address, PIN code, selected products and order-related messages. The website uses these details to prepare and communicate your order request.

How we use information

• To respond to enquiries and confirm product availability.
• To coordinate delivery and communicate order status.
• To resolve customer support, damage or refund requests.
• To maintain business records and meet applicable legal obligations.

Third-party services

Order requests may open WhatsApp so you can send your details to Nirvora. WhatsApp and other external services are governed by their own privacy policies. Our website may also load web fonts or other resources from third-party providers.

Data security and retention

We take reasonable steps to handle customer information appropriately and retain it only as needed for order handling, support, recordkeeping or legal obligations. No method of online transmission or storage can be guaranteed completely secure.

Your choices

You may contact us to ask about personal information you have shared with us, subject to applicable legal requirements. Please avoid sending payment passwords, OTPs or other sensitive authentication information.

Contact

For privacy-related questions, call +91 90243 05448 or message us on WhatsApp.