Shipping Policy

Nirvora Artisan Chocolatiers · Udaipur, Rajasthan, India

Nirvora Artisan Chocolatiers prepares small-batch chocolates and confirms order availability and delivery charges with customers before payment is requested.

Order confirmation

When you submit an order through the website, your request is sent to Nirvora for confirmation. The order is not treated as finally confirmed until we verify product availability, the final order total and any applicable shipping charges with you.

Shipping charges and free delivery

The cart currently indicates free delivery on eligible orders above ₹999. For orders below the threshold, shipping charges are confirmed with you before payment is requested. If a delivery destination or special handling requirement changes the charge, we will communicate that before proceeding.

Delivery timelines

Delivery timelines can vary by destination, courier availability, weather and other conditions outside our control. We will share an estimated timeline when confirming your order. Please provide a complete address, a reachable mobile number and a correct PIN code.

Chocolate and temperature

Chocolate is temperature-sensitive. We take reasonable care when preparing orders, but transit conditions can affect the product. If your order arrives damaged or heat-affected, please refer to our Returns & Refunds Policy and contact us promptly.

Contact

Call +91 90243 05448 or message us on WhatsApp for shipping questions.